Q & A

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  •    How can I force AIR MENTOR sensor disconnects from APP?

    AIR MENTOR allows one Smartphone connection at the same time. When it is connected, from back cover you can see the blue light flash about every 5 sec. To force disconnecting, just press the button for 5 sec until a long beep sound.

  •   Do I need calibrate the sensor?

    All sensors can automatically perform self-calibration. In case if you need to calibrate CO2 sensor right now, you can find the function in “Device Center” of APP. Please be notified, when you calibrate CO2 sensor, you have to place Air Mentor outdoor with clean air for 3 min, then execute the function.

  •   Do the sensor of AIR MENTOR need maintenance?

    The optical glass of particulate sensor may need clean every 6 months in general. Please open the front cover and use cotton swab to clean it.

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